Health and Medical Disclaimer
MAI PLEXOS
Effective Date: January 31, 2025
Version: 1.1
IMPORTANT NOTICE — PLEASE READ CAREFULLY
NOT A MEDICAL DEVICE
MAI PLEXOS is a wellness tracking, pain management, and meditation application designed to help you monitor health metrics and practice relaxation techniques. It is NOT:
- A medical device regulated by the FDA, CE marking authorities, or any other health regulatory body
- Intended to diagnose, treat, cure, or prevent any disease or medical condition
- A substitute for professional medical advice, diagnosis, or treatment
- Approved or cleared for clinical or diagnostic use
- A replacement for regular medical care, checkups, or consultations
- Emergency medical equipment or service
The App is classified as a general wellness product, not a medical device.
1. No Medical Advice
The information provided by MAI PLEXOS, including but not limited to:
- Pain tracking data and analytics
- Mood assessments and trends
- Medication reminders and logs
- Health insights and correlations
- AI-generated suggestions and patterns
- Symptom tracking
- Sleep and activity data
- Meditation content and recommendations
IS FOR INFORMATIONAL AND WELLNESS PURPOSES ONLY and should never be considered medical advice, diagnosis, or treatment recommendations.
2. Healthcare Provider Consultation Required
YOU MUST:
- Always consult qualified healthcare professionals (physicians, specialists, pharmacists, mental health professionals) for medical advice
- Discuss any health concerns, symptoms, or changes with your doctor before making decisions
- Verify all medication information with your healthcare provider or pharmacist
- Seek immediate emergency medical attention for urgent health situations
- Continue all prescribed treatments and follow-up appointments
- Not delay or avoid seeking professional medical care based on App information
DO NOT:
- Make medical decisions based solely on App data, insights, or suggestions
- Change, start, or stop medication regimens without consulting your healthcare provider
- Ignore professional medical advice in favor of App suggestions or insights
- Use the App as a substitute for emergency medical services
- Rely on the App to detect or diagnose medical conditions
- Use the App data as definitive medical evidence
3. Medication Management Disclaimer
Medication Reminders
The App provides medication reminder functionality. Please understand:
- Reminders are convenience tools only — you are solely responsible for taking medications correctly
- Always follow your healthcare provider's prescribed instructions, not App suggestions
- Verify all medication information against your prescription labels and pharmacy instructions
- The App is not responsible for missed doses, incorrect timing, or medication errors
- Do not rely solely on App reminders for critical or time-sensitive medications
- Technical issues (phone turned off, app crashes, notifications disabled) may prevent reminders from functioning
Medication Information
Any medication-related information provided in the App:
- Is general in nature and may not apply to your specific situation
- Does not include all possible uses, side effects, warnings, interactions, or precautions
- May not reflect the most recent pharmaceutical updates or recalls
- Should always be verified with your pharmacist, prescribing physician, or official drug information resources
- Is not a substitute for reading medication package inserts or consulting professionals
4. AI Assistant and Insights Limitations
The App may include AI-powered features that provide insights, suggestions, or answers. You acknowledge that:
AI Features:
- Provide general information based on patterns in your entered data
- Cannot diagnose medical conditions under any circumstances
- Cannot prescribe treatments or medications
- May not identify serious health conditions or emergencies
- Should never be relied upon for medical decision-making
- Are not a replacement for human medical expertise or judgment
- May produce inaccurate, incomplete, or misleading information
- Process data locally on your device (or with explicit disclosure if otherwise)
AI Insights Are Not Medical Advice
Even if AI features identify patterns, trends, or correlations in your data, these observations:
- Do not constitute medical diagnosis
- Should be discussed with healthcare professionals before taking action
- May miss important context that a medical professional would consider
- Cannot replace clinical examination, testing, or professional evaluation
5. Meditation and Relaxation Content
The meditation and relaxation content provided in MAI PLEXOS:
- Is intended for general wellness and relaxation purposes only
- Is not a medical treatment for any condition, including chronic pain, anxiety, depression, or other mental health conditions
- Should not replace professional mental health treatment if needed
- May not be suitable for everyone — consult a healthcare provider if you have concerns
- Should be discontinued if you experience any adverse effects
If you are experiencing a mental health crisis, please contact a mental health professional or crisis service immediately.
6. Data Accuracy and User Responsibility
You Are Responsible For:
- Entering accurate, complete, and up-to-date health information
- Regularly reviewing and updating your data
- Verifying all data before sharing with healthcare providers
- Understanding the inherent limitations of self-reported data
- Not misrepresenting App data as medical diagnoses or professional assessments
- Maintaining backup copies of important health records independently
We Are Not Responsible For:
- Consequences of inaccurate, incomplete, or untimely data entry
- Misinterpretation of App insights, trends, or suggestions
- Actions taken or not taken based on App information
- Data loss, corruption, or technical failures
- Decisions made by healthcare providers based on App data you share
- Any health outcomes related to your use of the App
7. Emergency Situations
IN CASE OF A MEDICAL EMERGENCY:
STOP using the App and IMMEDIATELY:
- Call emergency services: 911 (USA), 112 (EU/Estonia), or your local emergency number
- Go to the nearest emergency room
- Call your healthcare provider's emergency line
- Contact poison control if applicable
Signs Requiring Immediate Medical Attention Include:
- Chest pain, pressure, or tightness
- Difficulty breathing or shortness of breath
- Severe or sudden headache
- Weakness or numbness (especially on one side)
- Severe bleeding or injury
- Loss of consciousness or fainting
- Severe allergic reactions (anaphylaxis)
- Suicidal thoughts or intentions to self-harm
- Thoughts of harming others
- Sudden severe pain
- Signs of stroke (face drooping, arm weakness, speech difficulty)
- Signs of heart attack
- Seizures
- Severe burns
- Overdose or poisoning
MAI PLEXOS is NOT designed for emergency situations and should NEVER be used to seek emergency help.
8. Specific Condition Disclaimers
Mental Health
- Mood tracking and meditation features are not substitutes for mental health treatment
- If you are experiencing depression, anxiety, PTSD, or other mental health conditions, seek professional help
- The App cannot detect or diagnose mental health conditions
- If you are having thoughts of suicide or self-harm, please seek help immediately:
Chronic Pain Conditions
- Pain tracking helps you document your experience but does not diagnose the cause
- The App does not replace proper medical evaluation and treatment of chronic pain
- Continue all prescribed treatments and follow-up appointments
- Report significant changes in pain to your healthcare provider
Chronic Diseases
- If you have diabetes, heart disease, hypertension, or other chronic conditions, the App does not replace medical monitoring
- Continue all prescribed treatments, medications, and checkups
- Do not adjust treatments based on App data without consulting your doctor
Pregnancy
- Consult your obstetrician or midwife before using any health tracking or meditation app during pregnancy
- Do not rely on the App for pregnancy-related health decisions
- Seek immediate medical attention for any pregnancy-related concerns
9. Fitness and Activity
- Consult your doctor before beginning any exercise or activity program, especially if you have health conditions
- Stop any activity and seek medical help if you experience pain, dizziness, shortness of breath, or discomfort
- Activity recommendations in the App are general and may not be suitable for your specific condition
- The App is not a fitness device and does not provide professional fitness guidance
10. Limitation of Liability
By using MAI PLEXOS, you acknowledge and agree that:
- Aionics OÜ, its officers, directors, employees, and agents are not liable for any harm, injury, or adverse outcome resulting from use or misuse of the App
- You use the App entirely at your own risk
- The Company is not responsible for any medical outcomes, conditions, or health changes
- You will not hold the Company liable for health-related decisions or outcomes
- No information in the App creates a professional healthcare relationship
11. Age Restrictions
- MAI PLEXOS is not intended for use by children under 13 years of age
- Minors (ages 13-17) should use the App only with adult/parental supervision
- Parents and guardians are responsible for monitoring minors' use of the App
- Health decisions for minors should be made by parents/guardians in consultation with healthcare providers
12. Regulatory Compliance Notice
MAI PLEXOS:
- Is NOT approved, cleared, or certified by the U.S. Food and Drug Administration (FDA)
- Is NOT CE-marked as a medical device under EU regulations
- Does NOT comply with medical device regulations (MDR, FDA 21 CFR, etc.)
- Is classified as a general wellness product, not a regulated medical device
- Is intended only for general wellness tracking and informational purposes
13. No Professional Relationship Created
Using MAI PLEXOS does NOT create:
- A doctor-patient relationship
- A therapist-client relationship
- A pharmacist-patient relationship
- Any professional healthcare relationship
- Any duty of care from Aionics OÜ to you
- Any fiduciary or advisory relationship
14. Updates and Changes
- Medical and scientific knowledge constantly evolves
- Information in the App may become outdated
- Always verify health information with current, authoritative medical sources
- We are not obligated to update medical or health information in the App
- Feature changes may affect how data is tracked or displayed
15. Consent to Terms
By downloading, installing, or using MAI PLEXOS, you:
- Acknowledge that you have read, understood, and agree to this Health Disclaimer
- Accept all risks associated with using the App for health tracking and wellness
- Agree to use the App only as intended and described
- Will not hold Aionics OÜ or its affiliates liable for any health-related outcomes
- Understand this is NOT a medical device and provides NO medical advice
16. Contact Information
For App Support (not medical questions):
Email: support@aionics.pro
For Legal Inquiries:
Email: legal@aionics.pro
For Privacy Concerns:
Email: privacy@aionics.pro
Company Address:
Aionics OÜ
Tornimäe tn 5, Tallinn city, Harju county, 10145, Estonia
For Medical Questions:
Please contact your healthcare provider, local clinic, hospital, or emergency services.
YOUR HEALTH IS YOUR RESPONSIBILITY
Always prioritize professional medical advice over any information, insights, or suggestions provided by this App.
When in doubt, consult a healthcare professional.
Document ID: HD-MAIPLEXOS-2025-001
Version: 1.1
Effective Date: January 31, 2025
Company: Aionics OÜ